services OVERVIEW
At The Service Standard, we deliver modern, hands-on hospitality training designed to improve consistency, elevate guest experience, and increase your bottom line. Whether you’re a restaurant, bar, or boutique hotel, we create service systems that actually stick.
Because great service isn’t luck - it’s a standard.
set your standard
Service Audit & Consultations
Not sure what your team needs? Start with a Service Audit - our most powerful diagnostic tool.
Audit Includes:
FOH Walkthrough
Bar Service Check
Greeting & Table Touchpoint Evaluation
Speed of Service review
Menu Knowledge Testing
Staff Communication Techniques
Cleanliness & Readiness Evaluation
You will receive a detailed report with red/yellow/green scoring and a 30/60/90 day action plan.
full-service training program
Our flagship, on-site solution for restaurants, bars, and hospitality teams.
This program is designed to fully upgrade your guest experience, from the moment they enter the space to the final farewell. We combine hands-on coaching, structured systems, and measurable accountability.
Perfect for: Restaurants, bars, hotel outlets, new openings, underperforming teams.
What’s Included:
Complete Service Audit
Sequence of Service Training (FOH & Bar)
Menu Knowledge & Sales Coaching
Mock Service & Real-Time Corrections
Guest Recovery Training
Team Communication & Flow Training
Post-Training Action Plan
Outcomes:
Higher Guest Satisfaction
Stronger Consistency Across Staff
Increased Check Averages
Lower Staff Turnover
Ongoing support & Operational Partnerships
Exceptional service systems aren’t built once, but refined, reinforced, and scaled over time.
These partnerships are designed for operators who want consistent execution, stronger teams, and measurable improvement in guest experience and revenue.
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For operators seeking consistent guidance and accountability
Includes :
Quarterly Service Refreshers
Weekday Support Access
Monthly Check-In Call
Quarterly Service Report
$349/mo
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For growing restaurants focused on improving team performance and consistency
Includes:
Mystery Service Evaluations + Reporting
Ongoing Support (Text/Email)
Staff Training Guidance + Pre-Shift Frameworks
Quarterly On-Site Availability (As Needed)
$850/mo
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For operators serious about scaling, refining and leading in their market
Includes:
Unlimited Support Access
Weekly or Bi-Weekly Strategy Calls
Ongoing Performance Tracking + Reporting
Full Training System Access
Menu & Sales Optimization Consulting
Priority Scheduling + On-Site Integration
$1,750/mo
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Beverage / Wine Service Training Manuals
Staff Training Intensives
Social Media + Brand Alignment
Menu + Print Design
Let’s assess where your service is now - and where it should be.
Core engagements
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A comprehensive, on-site evaluation of your guest experience, team performance and operational flow.
You’ll receive a detailed breakdown of inefficiencies, missed revenue opportunities and clear, actionable improvements.
Starting at $1,000
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A fully customized service system designed specifically for your restaurant - covering standards, training, team expectations, and execution.
This becomes your internal playbook for consistency, scalability, and long-term growth.
Starting at $2,000
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Hands-on support to implement changes, train staff and refine service in real time.
Ideal for post-audit execution, new openings, or operational resets.
Half/Full day engagements available.
(On-site engagements outside the local service area are booked as full-day sessions to ensure meaningful implementation and results.)