where great hospitality is the standard.

Hands-on restaurant and bar training designed to increase guest satisfaction, retention, and profitability.

Proven training methods from world-renowned hospitality experts, brought directly to you.

Key Benefits:

  • Reduce Staff Turnover

  • Improve Guest Ratings & Repeat Business

  • Increase Average Ticket & Tip Percentage

  • Strengthen Team Morale & Build Confidence

  • Simplify Manager Workload

How it works

The Service Standard training program can be implemented and completed in as little as three weeks. Click the link below to see the full overview.

The Process

  1. Audit & Assessment

  2. Custom Training Program

  3. Implementation, Mock Service & Coaching

  4. Ongoing Support & Quarterly Refreshers

“ ”

The service standard showed both me and my team that small changes can make a huge impact.

- Scranton, PA

Based in Scranton, Serving northeastern pa, Central NJ, and Philadelphia